Operations Analyst

Operations Analyst at Anz (Bengaluru). Fresher experience, Not disclosed. As an Operations Analyst, you will be responsible for managing key functions…

Company
Anz
Location
Bengaluru
Work mode
On-site
Job type
Full-time
Experience
Fresher
Salary
Not disclosed
Posted
2026-10-10
Industry
banking

Job description

As an Operations Analyst, you will be responsible for managing key functions across customers via digital channels (over the phone, online and email) meeting the needs of customers. The role requires to handle requests for joining ANZ or applying for a bank account. Service and Join team is our 24X7 customer servicing team that supports the contact centre business in NZ across various processes. The teams operate around the clock and works in partnership with NZ having shared responsibilities with onshore counterparts.

Responsibilities

Key skills

MS Excel, Power BI, Factiva, Capital IQ, Crunchbase

About Anz

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank’s largest technology, data & operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank’s strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We’re proud that people feel they can be themselves at ANZ and 90% of our people feel they belong.

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