Associate
Associate at Dhl (Mumbai). 3 Yrs experience, Not disclosed. In this role, you will have the opportunity to provide best-in-class service within the…
- Company
- Dhl
- Location
- Mumbai
- Work mode
- On-site
- Job type
- Full-time
- Experience
- 3 Yrs
- Salary
- Not disclosed
- Posted
- 2026-10-20
- Industry
- Logistics
Job description
In this role, you will have the opportunity to provide best-in-class service within the operation service lines, supporting our DGFF regions and countries across the globe. The role will involve comprehensive training to proficiently perform a range of activities, including file opening, document management, supporting shipment details, processing entries such as registration and invoice declaration, managing invoice and costing, handling data validation and enrichment, and offering global customer support.
Responsibilities
- To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures. Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.
About Dhl
When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 400,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.
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